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KNOVA provides intelligent customer experience solutions that maximize the
value of every interaction throughout the customer lifecycle. Our suite of
self-service, contact center, and peer support applications automate the most
critical part of customer service - actually resolving the case, not just
tracking it. KNOVA's interactive marketing solutions deliver a trusted,
personalized, and optimized customer experience.
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KNOVA named "Leader" in eService
"KNOVA fits the bill when the customer experience matters most"
 John Ragsdale
VP, Research Director
Forrester
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