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KMWorld Magazine
100 Companies that Matter in Knowledge Management
2008, 2007, 2006, 2005, 2004, 2003
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CRM Magazine
2008 Service Leader - Contact Center Search
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Call Center Magazine
Product of the Year
2007, 2005
|
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KCS Verified by the Consortium
for Service Innovation
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Technology Marketing Corporation
Innovation Award - TMC Labs - 2007, 2005, 2004
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SoftWare Magazine
Software 500 — 2007, 2006, 2005, 2004, 2003
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Customer Inter@ction Solutions
Product of the Year Award - 2006, 2005, 2004, 2003, 2001, 2000
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SSPA Recognized Innovator
Optimization Innovation - 2006
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KMWorld Magazine
Trend Setting Product for 2006, 2005, 2004, 2003
|
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CRM Magazine
2006 Service Leader - Self-Service
|
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SearchCRM.com
2005 Product of the Year - Online Self-Service
|
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Customer Inter@ction Solutions
CRM Excellence Award - 2006, 2005, 2000
|
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ContactCenterWorld.com
Best Knowledge Management Solution - 2006
Best Self-Service - 2006
|
|
Software & Information Industry Association
2006 Best Customer Relationship Management (CRM) Solution
|
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KMWorld Magazine
2005 KM Reality Award Finalist
|
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|
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Software & Information Industry Association
2005 Best Business Intelligence or Knowledge Management Finalist
|
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Communications Solutions™ Magazine
2004 Product of the Year
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KMWorld Magazine
2004 KM Reality Award Winner
|
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Ernst and Young
E&Y Entrepreneur of the Year Finalist
|
|
|
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CRM Magazine
2005 Service Leader - Workforce Optimization
2005 Service Leader - Web Self-Service
|
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ContactCenterWorld.com
Best Self-Service Solution
Best Knowledge Management Solution
Best New Product
|
|
|
 |
Venture Reporter
Enterprise Software Firm Most Likely to Succeed
|
|
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ContactCenterWorld.com
Best Knowledge Management Solution
|
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Customer Inter@ction Solutions
2002 Editor's Choice Award
|
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SSPA
Web Star Service Award 2001
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Inc. Magazine
Inc. 500
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