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Legal Notices and Privacy Policy
KNOVA Software Patents

KNOVA Software's technological innovations have resulted in a number of patents that help our products deliver on the promise of improving customer service and support.

For a list of issued patents and more information, click here.


Privacy Policy Summary

KNOVA Software recognizes the importance of protecting the privacy of everyone who visits our Web site. KNOVA does not sell or rent any personal information to third parties.

Registration and product information request forms on our Web site ask for personal contact information such as name, address, phone, and email. We may use this information to respond to your request or provide you information electronically or through the mail regarding our products, services, partners and company news.

You may remove your information from our contact list at any time by emailing info@knova.com.


KNOVA Software, Inc. Privacy Policy

Your Use of Our Site is Your Acceptance of this Privacy Policy

KNOVA recognizes the importance of protecting the privacy of everyone who visits our Web site, www.knova.com ("Site"). This policy ("Privacy Policy" or "Policy") explains our approach to the privacy of information which identifies visitors to our Site. Your use of our Site is subject to this Privacy Policy, as well as the Terms of Use. By using our Site, you consent to the collection and use of your personally identifying information as described in this Policy.

Please read this Policy carefully, and please check this Policy periodically for changes. We reserve the right to amend, update, remove, or revise our Privacy Policy at any time. If we materially change the Policy, we will notify you by placing prominent notice of that fact on the Site. If any changes are unacceptable to you, you may cease access to or use of the Site. But if you continue to access or use our Site after we post any changes to the Privacy Policy, you will be deemed to have accepted the changes. Information we gather now will be used in accordance with our Privacy Policy in effect at the time of use. We expressly reject any term or condition proposed by you which is in addition to or which conflicts with this Policy. As agreed in our Terms of Use, children are not allowed to use our Site. If a child has provided us with personally-identifying information without parental or guardian consent, the parent or guardian should contact us to remove the information.

Collection & Use of Personal Information
We receive and store any information you voluntarily provide to us when you complete registration or product information request forms on our Site, or contact us in any other manner, including through email, telephone, fax, or other communications with any of our representatives. This information may include your name, address, telephone number, email address, and any other personally identifying information you may voluntarily provide to us. You can always choose not to provide us with personal information, although you should recognize that it may be needed to use certain features of our Site, or for us to respond to your requests for further information.

We use your personal information to respond to your requests, or provide you with information electronically or by mail regarding our products, services, partners, and our company. Occasionally we may allow our business partners to send communications to individuals who have signed up for our mailing list, but only with the express limitation that the list be used for a one-time communication of relevant industry information. We may also use your information or disclose it to third parties when we feel we must to resolve disputes, investigate problems, comply with laws or regulations, enforce our Terms of Use, or to protect the rights, property, or safety of our company, our users, or others. As we continue to develop our business, we might sell or buy companies or assets, or we may merge with or be acquired by another entity. In any such transaction we would expect your personal information would be transferred among other business assets. Other than this limited activity, we do not sell or rent any personal information to third parties.

You will receive notice in the form of modifications to this Policy when information about you might go to third parties other than as described in this Policy, and you always have the opportunity to contact us as set forth below if you do not wish your information to go to third parties.

Security
We use reasonable security methods to prevent unauthorized access, maintain data accuracy and reliability, and to ensure correct use of your information. No data transmission over the Internet or any wireless network can be guaranteed to be perfectly secure. Whenever you voluntarily disclose personal information online - for example through email - that information can be intercepted, collected and used by others. As a result, while we try to protect your personal information, we cannot ensure or guarantee the security of any information you transmit to us, and you do so at your own risk.

Customer account information and registration profiles are password-protected. We recommend that you do not divulge your password to anyone. Our personnel will never ask you for your password in an unsolicited phone call or in an unsolicited email. Remember to sign out of your account and close your browser window when you have finished your session. This helps ensure that others cannot access your personal information and correspondence, particularly if you share a computer with someone else or are using a computer in a public place where others may have access to it.

Contact Us
If you would like to update information that you have voluntarily provided to us, stop receiving information from us, or if you have any questions about our Privacy Policy, or our Web site, please email info@knova.com, or visit our contact us page.


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