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PR Contact |
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For public relations
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Melissa Stahley
Consona Corporation
317.249.1270
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Press Release |
28-Year Veteran in Strategic Sales, Marketing and Alliances Joins KNOVA to Expand Alliances Organization
Cupertino, Calif., July 5, 2006 - KNOVA Software (OTC Bulletin Board: KNVS), a leading provider of Service Resolution Management applications, announced today that Ross Morris, 50, has joined the company as vice president of global alliances. In his new role, Mr. Morris plans to expand the Company's existing alliances while developing new partnerships with global systems integrators, domain expert integrators and other technology and service leaders to extend KNOVA's reach through out the U.S. and abroad.
"Ross brings a wealth of experience in growing and managing strategic partner organizations and leveraging those partnerships to extend the reach of rapidly growing companies like KNOVA," commented Bruce Armstrong, president and CEO of KNOVA. "As we continue to expand both within the U.S. and overseas, there is a growing opportunity to partner with industry leaders that can successfully implement KNOVA's high-value application suite. We expect Ross's expertise and leadership will help us scale to meet the demand."
Ross Morris joins KNOVA with 28 years of sales, marketing and partnership experience working with high-technology companies across a broad range of industries including call center automation, wireless communications, data protection and compliance and business semantics management. He spent more than five years in strategic sales and distribution leadership roles at both Agile Software and Avaya (formerly Mosaix) and served as general manager of Nextel's OneComm division for two years. Morris most recently served as VP Sales for entrepreneurial start-up companies Bocada and International Sales at SchemaLogic.
About KNOVA Software
KNOVA Software is a leading provider of Service Resolution Management applications that reduce service costs, increase revenues and improve customer satisfaction. Built on a next-generation search and knowledge management platform, KNOVA's suite of knowledge-empowered customer service applications automate the resolution process across multiple channels including contact centers, help desks, email and self-service sites. Industry leaders including EDS, Ford, HP, H&R Block, Novell, Merrill Lynch, McAfee, Reuters and QUALCOMM rely on KNOVA's award-winning solutions to deliver world-class customer service. KNOVA Software is headquartered in Cupertino, Calif. For more information,www.knova.com.
KNOVA Software, KNOVA 6, KNOVA 6.5, KNOVA Contact Center, KNOVA Self-Service, KNOVA Forums, KNOVA Field Service and KNOVA Knowledge Desk are trademarks of KNOVA Software, Inc. All other trademarks are properties of their respective owners.
Under the safe harbor provisions of the Private Securities Litigation Reform Act of 1995, statements in this press release that are not historical facts, including those statements that refer to KNOVA Software's plans, prospects, expectations, strategies, intentions, hopes and beliefs and the expected benefits of the use of KNOVA's products are forward-looking statements. These forward-looking statements are not historical facts and are only estimates or predictions. Actual results may differ materially from those projected as a result of risks and uncertainties detailed from time to time in the company's Securities and Exchange Commission filings. Any forward-looking statements are based on information available to the company today and the company undertakes no obligation to update publicly any forward-looking statements, whether as a result of future events, new information, or otherwise.
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