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PR Contact |
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For public relations
inquiries, please contact:
Melissa Stahley
Consona Corporation
317.249.1270
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Press Release
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Cupertino, Calif., August 8, 2006 - KNOVA Software, Inc.™ (OTC
Bulletin Board: KNVS) today announced the financial results for the second quarter
ended June 30, 2006.
Revenue for the second quarter of 2006 was $7.5 million, a two percent increase
over second quarter 2005 revenue of $7.3 million. Revenue for the quarter was comprised
of $3.2 million of software license revenue and $4.3 million of services and maintenance
revenue compared to $2.8 million of software license revenue and $4.5 million of
services and maintenance revenue for the second quarter of 2005.
The GAAP net loss for the second quarter of 2006 was $0.5 million or $0.05 per share.
This compares to a net income of $0.06 million or $0.01 per share for the second
quarter of 2005. GAAP net loss in the second quarter of 2006 includes stock based
compensation charges of approximately $0.5 million reflecting the Company's adoption
of Statement of Financial Standards No. 123R ("SFAS 123R") on January 1, 2006.
On an adjusted non-GAAP basis, net income for the second quarter of 2006 was $0.2
million or $0.03 per share. This compares to an adjusted non-GAAP net income of
$0.4 million or $0.04 per share for the second quarter of 2005. Adjusted non-GAAP
net income excludes non-cash amortization, restructuring charges and stock based
compensation expense. Please see the Use of Adjusted Non-GAAP Financial Measures
section below for a reconciliation of the GAAP to adjusted non-GAAP financial results.
Commenting on the financial results, Bruce Armstrong, president and CEO of KNOVA
Software, stated, "We are pleased with our strong results in the second quarter.
We continue to execute our financial plan, hit our product delivery dates, and expand
our footprint in key target markets, all in a financial framework designed to achieve
sustainable, profitable growth."
Second Quarter Highlights
Highlights of KNOVA's second quarter include:
- 8 new customer deployments in key target markets, including telecommunications,
consumer retail and high technology
- 23 follow-on deals with existing customers
- Forrester Research rated KNOVA a Leader in the May 2006 Forrester Wave™ eService
report, recognizing leadership in search technology, forums, business process management,
customer experience management and overall product vision
- KNOVA received the "2006 CRM Excellence" award from Customer Interaction Solutions®
Magazine
- Ross Morris joined KNOVA as the vice president of global alliances, bringing more
than 25 years of strategic sales and alliances experience to the Company
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KNOVA was granted U.S. Patent No. 7,028,250, entitled "System and Method for Automatically
Classifying Text," which describes KNOVA's unique methods for classifying, tagging
and adding structure to unstructured text and data. This brings KNOVA's total number
of patents to 6 with more patents pending
Financial Guidance and Business Outlook
Based on the Company's first half 2006 results, KNOVA is raising its annual revenue
guidance. Revenue for 2006 is expected to be in the range of $26 million to $29
million.
Conference Call Information:
KNOVA will present its second quarter earnings in a teleconference today at 5:00
p.m. Eastern (2:00 p.m. Pacific). Domestic callers can join the teleconference by
dialing 1.866.202.0886 (domestic), providing the company name, "KNOVA" and the following
conference ID pass code: 95300422. International callers can access the broadcast
by dialing 1.617.213.8841, providing the company name and same pass code. The teleconference
also can be accessed online by clicking on the Investor Relations area of KNOVA's
Web site, http://www.KNOVA.com/ir. Participants are asked to call the assigned number
approximately 10 minutes before the conference call begins.
If you are unable to participate, an audio digital replay of the call will be available
beginning two hours after the call and will be available until 11:59 p.m. on August
15, 2006 by dialing 1.888.286-8010 (domestic) or 1.617.801.6888 (international)
using the pass code 83322349. KNOVA will also provide a replay of the conference
call on the Investor Relations page of its Web site.
Use of Adjusted Non-GAAP Financial Measures
KNOVA is providing adjusted non-GAAP historical financial measures presented below
as the Company believes that these figures are helpful in allowing individuals to
better assess the ongoing nature of KNOVA's core operations. An "adjusted non-GAAP
financial measure" is a numerical measure of a company's historical or future financial
performance that excludes amounts that are included in the most directly comparable
measure calculated and presented in the GAAP statement of operations. Adjusted non-GAAP
net income (loss) and adjusted non-GAAP net income (loss) per share (non-GAAP),
as we present them in the financial data below included in this press release, have
been normalized to exclude the net effects of the amortization of purchased technology,
in-process research and development and intangible assets, restructuring charges
and non-cash compensation charges. Management believes that these normalized non-GAAP
financial measures better reflect its operating performance. Management believes
that these charges are not necessarily representative of underlying trends in the
Company's performance and their exclusion provides individuals with additional information
to compare the Company's results over multiple periods. The Company uses the adjusted
non-GAAP financial measures internally to focus management on period-to-period changes
in the Company's core business. Therefore, the Company believes that this information
is meaningful in addition to the information contained in the GAAP presentation
of financial information. KNOVA's utilization of non-GAAP measurements is not meant
to be considered in isolation or as a substitute for income from operations, net
loss, cash flow and other measures of financial performance prepared in accordance
with GAAP. Adjusted non-GAAP results are not a GAAP measurement and KNOVA's use
of it may not be comparable to similarly titled measures employed by other companies
in the technology industry.
In accordance with the requirements of Regulation G issued by the Securities and
Exchange Commission, the table below presents the most directly comparable GAAP
financial measure and reconciles the adjusted non-GAAP financial metrics to the
comparable GAAP measures.
About KNOVA Software
KNOVA Software is a leading provider of Service Resolution Management applications
that reduce service costs, increase revenues and improve customer satisfaction.
Built on a next-generation search and knowledge management platform, KNOVA's suite
of knowledge-empowered customer service applications automate the resolution process
across multiple channels including contact centers, help desks, email and self-service
sites. Industry leaders including EDS, Ford, HP, H&R Block, Novell, Merrill Lynch,
McAfee, Reuters and QUALCOMM rely on KNOVA's award-winning solutions to deliver
world-class customer service. KNOVA Software is headquartered in Cupertino, Calif.
For more information, visit www.KNOVA.com.
KNOVA Software, KNOVA Contact Center, KNOVA Self-Service, KNOVA Forums, KNOVA Field
Service, KNOVA Knowledge Desk, KNOVA 6 and KNOVA 6.5 are trademarks of KNOVA Software,
Inc. All other trademarks are properties of their respective owners.
Under the safe harbor provisions of the Private Securities Litigation Reform Act
of 1995, statements in this press release that are not historical facts, including
those statements that refer to KNOVA Software's plans, prospects, expectations,
strategies, intentions, hopes and beliefs and the expected benefits of the use of
KNOVA's products are forward-looking statements. These forward-looking statements
are not historical facts and are only estimates or predictions. Actual results may
differ materially from those projected as a result of risks and uncertainties including,
but not limited to, risks related to our software strategy, fluctuations in customer
demand, performance of outside distributors and resellers, use of the Web as a delivery
vehicle for customer support solutions, risks resulting from new product introductions,
integration of acquired products with current offerings, and customer acceptance
of new products, rapid technological change, risks associated with competition,
continued growth in the use of the Internet, our ability to retain and increase
revenue from existing customers and to execute agreements with new customers, unforeseen
expenses, our ability to attract and retain qualified personnel and to secure necessary
financing for our operations and business development, and other market conditions
and risks detailed from time to time in our Securities and Exchange Commission filings.
Any forward-looking statements are based on information available to the Company
today and the Company undertakes no obligation to update publicly any forward-looking
statements, whether as a result of future events, new information, or otherwise.
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