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PR Contact |
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For public relations
inquiries, please contact:
Melissa Stahley
Consona Corporation
317.249.1270
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Press Release
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Feit to Leverage 20 Years of Technology Marketing and Sales
Experience to Lead KNOVA's Product and Market Expansion Plans
Cupertino, Calif., August 29, 2006 - KNOVA Software, Inc.™ (OTC
Bulletin Board: KNVS) announced today that Andy Feit has joined the company as chief
marketing officer. In his new role, Mr. Feit will focus on expanding KNOVA's presence
in the customer service and support markets while extending the company's reach
across new markets. KNOVA expects to broaden its reach to additional markets with
the anticipated launch of the next generation of KNOVA's software later this year.
"Andy contributes a strategic element to the further execution of KNOVA's vision,
and his history of skillful, intelligent product management and marketing will help
steer our product roadmap as we continue our market expansion," said Bruce Armstrong,
president and CEO of KNOVA. "Demand is growing both in the U.S. and overseas for
KNOVA's high-value suite of applications, and the strength of Andy's expertise and
leadership will allow us to maximize opportunities within and well beyond our current
markets."
Mr. Feit's 20 years of technology marketing and sales expertise includes his most
recent post as senior vice president of marketing at Adomo, a pioneer in the IP
telephony applications market. Prior to Adomo Mr. Feit played a leading role in
the definition, development, and marketing of knowledge management and search solutions
for nearly 10 years. Mr. Feit held the position of senior vice president of marketing
at Verity, Inc. where he was responsible for the company's full range of search,
categorization, and business process management solutions. His credentials also
include time at Inktomi, where he was vice president of enterprise search solutions,
and at Infoseek, where he served as vice president and general manager of the enterprise
software business unit. Mr. Feit has consistently focused on sales and marketing
for the duration of his career, which includes time as a director and principal
analyst for the market research firm Gartner/Dataquest and more than 10 years with
Digital Equipment Corporation. Mr. Feit holds a bachelor's degree in engineering
from Tufts University.
About KNOVA Software
KNOVA Software is a leading provider of service resolution management applications
that reduce service costs, increase revenues and improve customer satisfaction.
Built on a next-generation search and knowledge management platform, KNOVA's suite
of knowledge-empowered customer service applications automate the resolution process
across multiple channels including contact centers, help desks, email and self-service
sites. Industry leaders including EDS, Ford, HP, H&R Block, Novell, Merrill Lynch,
McAfee, Reuters and QUALCOMM rely on KNOVA's award-winning solutions to deliver
world-class customer service. KNOVA Software is headquartered in Cupertino, Calif.
For more information, visit www.knova.com.
KNOVA Software, KNOVA, KNOVA 6, KNOVA 6.5, KNOVA Contact Center,
KNOVA Self-Service, KNOVA Forums, KNOVA Field Service and KNOVA Knowledge Desk are
trademarks of KNOVA Software, Inc. All other trademarks are properties of their
respective owners. Under the safe harbor provisions of the Private Securities Litigation
Reform Act of 1995, statements in this press release that are not historical facts,
including those statements that refer to KNOVA Software's plans, prospects, expectations,
strategies, intentions, hopes and beliefs and the expected benefits of the use of
KNOVA's products are forward-looking statements. These forward-looking statements
are not historical facts and are only estimates or predictions. Actual results may
differ materially from those projected as a result of risks and uncertainties detailed
from time to time in the company's Securities and Exchange Commission filings. Any
forward-looking statements are based on information available to the company today
and the company undertakes no obligation to update publicly any forward-looking
statements, whether as a result of future events, new information, or otherwise.
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